PRIVACY POLICY

At Lee Neon Signs, we prioritize the privacy and security of our clients' information above all else. Recognizing the crucial role that Personally Identifiable Information (PII) plays in our digital era, we have crafted a comprehensive privacy policy that underscores our commitment to protecting your PII, as per U.S. privacy laws and information security standards. This policy covers any data that could independently or in conjunction with other information identify, contact, or locate an individual, or to identify an individual in context. We encourage our clients to thoroughly review this policy to understand our practices related to the collection, use, protection, and management of your Personally Identifiable Information in connection with the operations of our website.

Collection of Personal Information:

Lee Neon Signs employs various information collection methods to enhance our service delivery and client interactions. When you engage with our website, blog, or services, we may collect personal details necessary for providing you with a tailored experience. This can include your name, email address, postal address, and phone number, which help us respond effectively to your inquiries or service requests.



Information Collection Timelines:

We begin collecting information when you register on our site, place an order, subscribe to a newsletter, participate in a survey, complete forms, or enter information on our site. This proactive collection helps us customize our services and ensure that we address your needs efficiently and effectively.

Utilization of Your Information:

The information we gather is crucial in enhancing your experience and the quality of our services. We use this data in several ways, including:

• Tailoring your experience to provide content and product offerings relevant to your interests.
• Continuously improving our website to better serve your needs.
• Delivering exceptional customer service in response to your service requests.
• Administering contests, promotions, surveys, and other site features.
• Processing transactions quickly and securely.
• Sending periodic emails regarding your orders or other products and services.

Protection of Visitor Information:

At Lee Neon Signs, safeguarding your personal information is paramount. Our website is regularly scanned for security vulnerabilities to ensure safe browsing. We employ advanced security measures, such as SSL technology, to protect sensitive data and restrict access to authorized personnel under strict confidentiality agreements. All transactions are processed securely through gateway providers and are not stored or processed on our servers.

Use of 'Cookies':

Yes, Lee Neon Signs utilizes cookies to improve your browsing experience. These small files, if you allow their storage, are placed on your computer by your browser to help us recognize your browser and remember your preferences on subsequent visits. Our cookies are instrumental for functionalities like managing the shopping cart, recording preferences, tracking advertisements, and aggregating data for site improvements. You can manage cookies through your browser settings, though disabling them might impact certain functionalities.

Third-Party Disclosure and Links:

We adhere to a strict policy against selling, trading, or transferring your PII to third parties without advance notification, except for trusted service providers who assist us in website operation, conducting our business, or serving you, all under confidentiality agreements. We may also release information when it is necessary for compliance, policy enforcement, or the protection of rights and safety. Our site may contain links to third-party products or services that have their own privacy policies. We are not responsible for the content or privacy practices of these sites but encourage feedback concerning them.

Google and Advertisements:

In compliance with Google's advertising principles, which promote a positive user experience, we use Google AdSense to serve ads. Google utilizes cookies to display ads based on users' past site visits. Users can opt out of personalized advertising via Google's ad settings or through the Network Advertising Initiative opt-out page.

Compliance with Online Privacy Laws:

Lee Neon Signs is dedicated to adhering to state, national, and international privacy laws, including the California Online Privacy Protection Act (CalOPPA), which demands transparency about data collection and sharing practices. We respect Do Not Track signals and third-party behavioral tracking as outlined in these laws. Our practices are also aligned with the Children’s Online Privacy Protection Act (COPPA) to protect children's privacy online.

Following the Fair Information Practices, in the event of a data breach, we will notify affected users via email and on our site within seven business days. We support the individual redress principle, allowing individuals to pursue enforceable rights against data collectors and processors who fail to adhere to the law.

CAN-SPAM Act Compliance:

Our adherence to the CAN-SPAM Act shapes our email communication practices, ensuring respect for user preferences and providing clear options for unsubscribing. We are committed to honest email communications, clear advertisement identification, and prompt handling of opt-out requests.

Contacting Lee Neon Signs:

For any inquiries or concerns regarding our privacy policy, you can contact us using the provided details on our website. Our commitment to your privacy is steadfast, and we strive to handle your information with the highest care and respect, reflecting our dedication to your security and satisfaction.